GlobalSense AI FAQ

How long does it take to set up the AI Chatbot and go live on my website?

Our goal is to get your AI chatbot up and running as quickly and smoothly as possible, typically within one to two weeks from the moment you provide your site’s access details and initial content. The first step is adding our lightweight JavaScript snippet to your website’s header or footer—a task that your web design team can complete in under an hour. Once the snippet is live, we begin customizing the chatbot’s script. This involves reviewing your existing FAQs, product catalogs, and technical documentation to construct conversation flows that reflect real customer journeys.

Over the next few days, we draft and refine these scripts in collaboration with you, ensuring that the tone, terminology, and response style align with your brand voice. Concurrently, we configure the underlying GPT model to recognize industry‑specific jargon and train it on any specialized data you provide—such as CAD specifications or quality‑control procedures. After a thorough internal QA phase to validate response accuracy and proper behavior, we conduct user acceptance testing on your staging environment, soliciting feedback and making final tweaks. Once approved, we flip the switch from staging to production, and your chatbot goes live. Throughout this entire process, you have direct access to our project manager, ensuring transparency on milestones and timelines, so there are no surprises and you can start benefiting from increased engagement almost immediately.